Return policy
Returns & Refunds
14-Day Return Policy
You may request a return within 14 days of receiving your order.
Returned items must be unworn, unwashed, unused and unaltered, with the original hangtag and packaging. Items must be free from perfume, smoke, body odor or other signs of use.
Returns may be refused if they are incomplete, damaged through misuse or improper care, returned after the return period, marked as final sale/non-returnable, or do not match the item originally ordered.
Please inspect your item for stains or manufacturing defects before removing the hangtag. Claims cannot be accepted once the hangtag has been removed.
How to Return
Your return must first be registered by email. Please contact muhajirun.co@gmail.com with your order number and reason for return before sending anything back.
After your return request has been received, we will provide you with the return address by email.
Please include a note with your order number inside the return package.
Return your order using a tracked or registered shipping method and keep the tracking number as proof of shipment.
Return shipping costs are the customer’s responsibility unless the item received was incorrect or damaged.
Refunds
Once your return has arrived, it may take up to 5 business days for quality control.
Approved refunds will be sent back to your original payment method within 10 business days. Please note that your bank or credit card provider may need additional processing time before the refund appears in your account.
If you have not received your refund within 15 business days after approval, contact muhajirun.co@gmail.com.
Damaged or Incorrect Items
Please inspect your order upon arrival and contact us within 24 hours if an item is damaged, defective or incorrect.
Exchanges
For the fastest service, return your original item and place a new order once your return has been accepted.
European Union
EU customers have the right to cancel or return eligible orders within 14 days, in accordance with applicable consumer law.